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Job Description - Gould Farm

Weekend Residential Staff, Hourly Position

Medford, MA

Supervised by the Program Director, and working as part of a collaborative team, the Weekend Residential Staff works with residents providing support, assistance, and a sense of community in the milieu. The Weekend Residential Staff builds on the strengths of program participants and builds community through cooking, arts and crafts, fitness and wellness and recreation activities. The Weekend Staff provides communication and interface with clinical staff regarding participants over the weekend to ensure consistency of care. They promote the values and spirit of Gould Farm, actively participate as a member of the community at meals and other gatherings; maintains open and honest communications with staff members; and promotes the safety and well-being of all community members.

Primary responsibilities include, but are not limited to:

• Ensure that all program participants receive optimal quality of care and support.

• Be aware of resident schedules (comings and goings) and maintain an accurate account of who is in the building and their well-being.

• Respond to emergencies during shift, including use of on-call clinical support.

• Follow through with any crisis plans put in place by on-call clinical staff.

• Do medication check-ins as scheduled and assist residents and extended community members in obtaining information for medication concerns.

• Complete morning and evening log checklist sheets, including all relevant information during shifts; summarize in weekend log notes.

• Complete household projects as requested and transition with staff at the beginning and end of shift.

• Tend to the general appearance of the house and encourage residents to maintain a clean, orderly, and safe home. Assist residents with chores and menu planning.

• Assist residents with transportation support; provide occasional transportation in Fellside vehicle in circumstances authorized by on-call staff.

• Support Boston Area Program Extended Community members by phone; support any Extended Community members on respite at Fellside during the weekend, which may include implementing particular intervention plans; support an occasional Gould Farm guest visiting or arriving on a weekend.

• Act as front line person for any maintenance concerns that arise on Fellside property. Contact on-call staff and follow appropriate plan as situation warrants.

Qualifications: Compassion, warm and clear communication skills and driver’s license required. Good organizational, computer and planning skills and the ability to work independently and collaboratively as a team member. Patience, interest in learning and wellness, and a sense of humor required. Available to work Friday Evenings from 4 PM to 10 PM on a regular basis. Availability for additional weeknight or weekend substitute shifts preferred. Rate of pay: $20.00/hr.

Contact Info: If interested, send resume and cover letter to: hr@gouldfarm.org.

Job Description

Gould Farm

Farm Work Team Leader

Join a dynamic team dedicated to healing, recovery and reimagining mental health treatment. Working as part of a multidisciplinary team, under the leadership of the Farm Manager, this position is responsible to participate in the creation and maintenance of a safe, well-ordered, regenerative farm and agriculture environment; to facilitate and ensure effective work program participation and inclusion of guests on the farm team; to offer ongoing orientation and training on those projects which improve the farm environment. This position is responsible to lend expertise and leadership to the guest program routines and work in conjunction with farm staff and volunteers to become a participant in the regenerative cycles that sustain our livestock, land, and community. Must be willing to promote the values and spirit of Gould Farm, to actively participate as a member of the community and to continuously seek ways to improve, both self and function.

Primary Responsibilities include but are not limited to:

Work Program

• Offer supervision, support, coaching and mentoring to volunteers assigned to the farm, including goal setting, reviews and evaluations.

• Teach, coach, mentor and support guests by offering appropriate, meaningful and challenging work assignments and recognizing accomplishments.

• Ensure compliance with all safety requirements in the management of the farm environment and the handling of farm animals and equipment. Ensure adequate orientation and training in safe operating procedures for all new guests and staff who join the farm team.

• Participate as a member of committees or teams as part of ongoing work program, clinical and programmatic collaboration and support of guests.

Operations

• Perform all necessary tasks associated with a dairy operation, including: milking, barn cleaning and maintenance, animal care, veterinary treatment, breeding, calving, and relevant livestock record keeping.

• Responsible for properly handling milk in compliance with Gould Farm procedures as well as state and federal regulations. This includes: record keeping, equipment maintenance, milk testing, and demonstrated proficiency in hygiene and sanitation.

• Participate in processing milk which includes: Bottling, manufacturing and packaging cheese, yogurt, and other products used in the community.

• Daily chores associated with pasture systems including, feeding, watering, moving animals, putting up and taking down fencing.

• Operate machinery and equipment, which aids in the feeding and moving of livestock.

• Participate in the beef operation, including: Animal care and movement, driving animals to the butcher, work in conjunction with the kitchen team to maintain meat inventory.

• The five day work week includes a weekend day. Responsibilities include milking and chores.

Administration

• Participate in communications with other teams and community members to coordinate operations.

• Participate in communications with outside vendors or agencies

• Attend and participate in weekly farm meetings to direct and maintain team objectives.

• Regular meetings with the Manager for ongoing supervision to support professional growth and competency.

• Attend and participate in regularly scheduled staff and community meetings.

• Participate in ongoing training to meet performance expectations.

• Participate as a member of the community in social and recreational activities and events.

• On-call duties after 6 months of service.

Qualifications: This position requires residency at the Farm as a condition of employment (living at Gould Farm in provided housing). Should suitable housing not be available at the time of hire, agreement to moving to the Farm as soon as suitable housing is available is a contingency of employment. Minimum of 1-2 years agricultural and animal husbandry knowledge and experience is preferred; experience in leading and managing the work of others. Excellent communications are a must. Ability to promote our community, to prioritize and to effectively influence others are essential skills. We are open to training the candidate who demonstrates willingness and capacity to learn these skills.

Commitment to Diversity: Gould Farm is an equal opportunity employer; the organization offers employment, advancement opportunities and benefits without regard to race, color, gender, gender identity and/or expression, sexual orientation, pregnancy, religion, marital status, parental status, physical or mental ability, mental health, age, veteran status, ancestry, national or ethnic origin, genetics, political beliefs, and any other basis prohibited by applicable state, federal, or local laws. Candidates who can contribute to Gould Farm's commitment to diversity are encouraged to apply.

Compensation: Starts at $20 per hour, with a great benefits package including medical/dental insurance (employer pays 85% of premiums and up to 100% of deductible), life insurance, generous Paid Time Off (PTO includes 5 weeks of vacation and holidays the first two years and 6 weeks thereafter), generous sick time accrual, 401K, low cost on campus housing including utilities, generous food benefit including prepared meals 3X a day and access to basic pantry items and Farm made products.

Interested candidates should submit a Resume and Cover Letter to

Human Resources at hr@gouldfarm.org.

JOB DESCRIPTION Gould Farm Roadside Store & Cafe - Server/Barista

Join a dynamic team dedicated to healing, recovery, and reimagining mental health treatment. Reporting to the Roadside Manager (and Assistant Manager in their absence), the Server is responsible for providing excellent customer service in a welcoming environment where the public can connect with Gould Farm’s mission through great food and community. The Server will take orders, serve food, make espresso drinks and ensure guests have a positive dining experience, all while maintaining a clean and organized dining area. This position supports the values of Gould Farm as outlined in the Mission Statement and involves being a contributing member of the community.

Specific Responsibilities include but are not limited to:

Customer Service

• Greet and interact with customers in a friendly and professional manner, providing menus and taking orders accurately.

• Serve food and beverages in a timely and courteous manner, ensuring a positive guest experience.

• Be knowledgeable about the menu, including daily specials, and be able to answer questions and make recommendations.

• Prepare and serve a variety of coffee and espresso beverages, following established recipes and quality standards.

• Process customer payments, operate the point-of-sale (POS) system, and manage cash and credit transactions with accuracy.

• Address customer concerns or complaints promptly, ensuring satisfaction and resolving issues with care and professionalism.

Restaurant Operations

• Set up dining areas before service, ensuring tables are clean and properly set.

• Clear and clean tables after guests have finished dining, resetting for the next guests.

• Assist with basic food prep, drink preparation, and restocking supplies during service.

• Maintain cleanliness of the dining area, including floors, tables, and service stations.

• Assist with side work such as folding napkins, and stocking condiments and service items.

• Operate and maintain coffee equipment, restock supplies, and support daily café operations as needed.

Collaboration & Teamwork

• Work closely with kitchen staff to ensure food is served promptly and to the guests' satisfaction.

• Communicate effectively with fellow servers, kitchen staff, and management to provide seamless service.

• Support the overall operations of the café by assisting in other areas as needed during busy periods.

Other Responsibilities

• Create and support a work environment that is empowering for guests, volunteers, and colleagues.

• Collaborate with staff and guests to ensure an environment where all participants' strengths, talents, and voices are recognized.

• Meet regularly with the Manager or Assistant Manager for ongoing supervision to support professional growth and competency.

Qualifications:

• Prior experience in food service or customer service preferred, but not required.

• Strong communication and interpersonal skills with a customer-focused attitude.

• Ability to work efficiently in a fast-paced environment while maintaining a positive attitude.

• Strong organizational skills and attention to detail.

• Ability to handle cash and credit transactions accurately.

• Willingness to work as part of a team and assist in various tasks as needed.

Commitment to Diversity: Gould Farm is an equal opportunity employer; the organization offers employment, advancement opportunities, and benefits without regard to race, color, gender, gender identity and/or expression, sexual orientation, pregnancy, religion, marital status, parental status, physical or mental ability, mental health, age, veteran status, ancestry, national or ethnic origin, genetics, political beliefs, and any other basis prohibited by applicable state, federal, or local laws. Candidates who can contribute to Gould Farm's commitment to diversity are encouraged to apply.

Work Schedule: Wednesday – Saturday (Hours TBD, approximately 7:30am to 3pm)

Compensation: Hourly rate starts at $18 per hour.

Interested candidates should submit a resume or email interest to Human Resources at hr@gouldfarm.org.

JOB DESCRIPTION Gould Farm Roadside Store & Cafe - Grill Cook (Full-Time)

Join a dynamic team dedicated to healing, recovery, and reimagining mental health treatment. Reporting to the Roadside Manager (and Assistant Manager in their absence), the Grill Cook is responsible for assisting with the daily operations of the store and café, with a focus on food preparation and cooking. This includes fostering a welcoming environment where the general public can connect with the people and mission of Gould Farm through great prepared food, quality service, and a market featuring Gould Farm products. The Grill Cook helps maintain a clean, safe, and well-organized venue while ensuring food quality and consistency. This position is responsible for promoting the values of Gould Farm, reflected in the Mission Statement, and participation as a contributing member of the community.

Specific Responsibilities include but are not limited to:

Cooking & Food Preparation

• Prepare and cook menu items, primarily on the grill, ensuring food is prepared to order and served with quality and consistency.

• Ensure that all food items are prepared in accordance with Roadside recipes, portion sizes, and presentation standards.

• Operate and maintain kitchen equipment, including griddles, and other cooking appliances, following all safety protocols.

• Set up and stock workstations with all necessary supplies for the day’s service.

• Maintain a clean and sanitary cooking area, including equipment, counters, and utensils.

• Follow all food safety regulations and guidelines, including proper food storage, handling, and temperature control.

Restaurant Operations

• Collaborate with kitchen staff and servers to ensure smooth service and customer satisfaction.

• Assist with inventory management, including monitoring stock levels and communicating with the Manager for reordering supplies.

• Assist with basic food prep tasks as needed, such as chopping vegetables or preparing ingredients.

• Work alongside team members to ensure efficient and timely food service during peak hours.

Other Responsibilities

• Create and support a work environment that is empowering for guests, volunteers, and colleagues.

• Collaborate with staff and guests to ensure an environment where all participants' strengths, talents, and voices are recognized.

• Meet regularly with the Manager or Assistant Manager for ongoing supervision to support professional growth and competency.

Qualifications:

• Proven experience as a grill cook or in a similar cooking role, preferably in a fast-paced establishment.

• Ability to work collaboratively as a team member.

• Strong organizational and communication skills, with a focus on delivering quality food and service.

• Knowledge of food safety and sanitation regulations is essential.

• Ability to assist with the integration of community feedback into continuous improvement.

Commitment to Diversity: Gould Farm is an equal opportunity employer; the organization offers employment, advancement opportunities, and benefits without regard to race, color, gender, gender identity and/or expression, sexual orientation, pregnancy, religion, marital status, parental status, physical or mental ability, mental health, age, veteran status, ancestry, national or ethnic origin, genetics, political beliefs, and any other basis prohibited by applicable state, federal, or local laws. Candidates who can contribute to Gould Farm's commitment to diversity are encouraged to apply.

Work Schedule: Wednesday – Saturday (Hours TBD, approximately 7am to 2:30pm)

Compensation: Hourly rate starts at $20 per hour.

Interested candidates should submit a resume and cover letter to Human Resources at hr@gouldfarm.org.